Shipping policy

Made to order

Every Pynk piece is made after you order it.

How long it takes

Your piece arrives four to six weeks after you order. That time covers making it, inspecting it by hand and delivering it.

If you are giving it on a date, order at least six weeks ahead and write to us. We will confirm the arrival date in writing.

If we cannot meet the time we gave you, we will tell you as soon as we know. You can then wait, or cancel for a full refund.

Cost

Delivery is free. Every parcel is insured for its full value until it is signed for.

How it is sent

Pieces are sent by tracked courier and must be signed for by an adult at the delivery address. We cannot deliver to PO boxes.

When your piece is sent, you will get an email with the tracking number.

Where we deliver

We deliver in the United States and to the other countries shown at checkout.

For orders sent outside the United States, the destination country may charge import duty or tax. Those charges are paid by the recipient and are not included in our prices.

Your address

Please check your address before you order. If you see a mistake, write to us straight away. We can change the address until the piece is sent.

If something goes wrong

If tracking shows a delivery you did not receive, or your parcel is late, write to us at lookingsharpbusiness@gmail.com. Every parcel is insured and signed for, so we will trace it with the courier and put it right.

Returns

You can return a piece within thirty days of delivery. See our refund policy for how.